Shipping to the Pacific Islands

At iawards.com.au, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services, particularly in relation to freight forwarding and shipping to the Pacific Islands.

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1. Who We Are

iawards.com.au is a commercial website operated by CargoMaster Australia, specializing in international freight services including air and sea cargo solutions to destinations such as Fiji, Papua New Guinea, Samoa, Tonga, and other Pacific Islands.

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2. Information We Collect

We may collect and store the following types of personal data:

• Contact Information: Name, email address, phone number

• Freight Details: Shipping address, cargo type, destination country

• Website Usage: IP address, browser type, pages visited, and time spent

• Communication Records: Emails, contact form submissions, phone call notes

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3. How We Use Your Information

We use your information for the following purposes:

• To respond to freight inquiries and service requests

• To provide accurate shipping quotes and logistics planning

• To process cargo bookings and customs documentation

• To improve website performance and user experience

• To comply with legal, regulatory, and border requirements

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4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and gather anonymous analytics. You can disable cookies via your browser settings if you prefer not to be tracked.

We may also use third-party tools (such as Google Analytics) to monitor traffic and behavior on our site for service improvement.

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5. Sharing of Data

We do not sell or rent your personal information to third parties. However, we may share data with:

• Trusted shipping partners and logistics agents

• Government or customs authorities for legal compliance

• IT and cloud service providers (under strict confidentiality)

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6. Data Security

We apply industry-standard security measures to protect your information from unauthorized access, misuse, or loss. While we take reasonable steps, no digital transmission can be 100% secure.

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7. Your Rights

You have the right to:

• Request access to your personal information

• Ask for corrections to inaccurate data

• Request deletion of your data (subject to legal obligations)

• Withdraw consent where applicable

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8. External Links

Our website may contain links to social media (e.g., Facebook, Instagram) or other relevant websites. We are not responsible for their privacy practices.

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9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.